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Laptop Support Engineer - Level L1

Gravia Technologies

Ahmedabad, Mumbai, India₹25,000–₹70,000/moAED 1.1K-3.1K/moToday
IndiaEngineerFull Time

Job Description

Provide first-level technical support for hardware, software, and OS issues Troubleshoot Windows-based systems and basic network problems Use ticketing tools to log and resolve issues Guide customers through remote tools. Document technical solutions and customer interactions Handle escalations and