KYC Operations (Client Outreach) – AVP

Details of the Division and TeamOperations provides comprehensive Know Your Client, New Account Opening, Client Reference Data Analysis and Services, and Data Management solutions within relevant DB systems for IB.Position OverviewThe Know Your Client (KYC) AVP focuses on client periodic reviews, remediation, and exceptions in line with regulatory standards and jurisdictions.The KYC AVP provides regular communication to senior bank stakeholders on changes in KYC, Anti Money Laundering (AML) and Anti Financial Crime (AFC) areas and ensures any changes required are implemented with minimum disruptions.The KYC AVP also assists the bank’s clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures (SOPs) and Operation Level Agreements (OLAs) to achieve accurate and timely account opening to help execute trades.What we will offer youA healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.You can expectLife Insurance and Accidental Death InsurancePermanent Partial Disability InsurancePrivate Medical Insurance for you, your spouse and dependent childrenFlexible working arrangements30 days of annual paid leave, plus public holiday & Flexible Working ArrangementDB contributions to DIFC Employee Workplace Savings (DEWS)Your key responsibilitiesAct as the single point of contact for the Business, managing the end-to-end KYC process for new client adoptions, product/business extensions and client regular review/remediation for IB (Global Market) business line, ensuring outputs are of high quality, and delivered in timely mannerGather and collect all required KYC, compliance, or regulatory documentation via internal or public searches, as well as through Client or Business OutreachPerform first screening on documentation to ensure client adoption/review adheres to DB’s Global Compliance requirements, specific country KYC & regulatory requirements and Key Operating ProceduresManage escalations and face off to key stakeholdersManage risk effectively by ensuring timely and precise escalation and handling/monitoring of issues including identification of root cause and coming up with resolutionsEffective pipeline prioritization and coordination with NOC (Near & Offshore Centres) teamsDevelop and produce critical metrics and reports that provides transparency on team’s performance and Business intelligenceMonitor and track exceptional/conditional approvals, audit, and regulatory items until closureAdhere and implement process changes/improvements especially on regulatory itemsWork on data clean up initiatives, remediation, re-engineering projects.Drive continuous process improvements within the teamAssist to implement new products, new regulatory requirements, and change policy via formalizing the process flow, KOP update and trainingEnsure Business Continuity Management functions are compliantEnsure key operating and desktop procedures are kept updateYour skills and experienceStrong knowledge on AML, KYC, and regulatory requirements like FATCA, MIFID, etc.Product knowledge and specific requirements of Global Market product is a plusRelevant experience in Client On boarding and RemediationExperience of on boarding / Remediation entity type Regulated Entities, SWF, SOE, Special Purpose Vehicles, Funds, Trusts, REITsStrong background in Client ServiceDeep understanding of Global MarketKnowledge on account documentation reviewUnderstand the key risk and control issues in client on boardingExperience on client data programs preferredProject management experience either around process re-engineering or system enhancements an advantageExperience in KYC management systems as well as competency in Excel, Word, and PowerPoint.How we’ll support youFlexible working to assist you balance your personal prioritiesCoaching and support from experts in your teamA culture of continuous learning to aid progressionA range of flexible benefits that you can tailor to suit your needsTraining and development to help you excel in your careerAbout us and our teamsDeutsche Bank is the leading German bank with strong European roots and a global network.Deutsche Bank & DiversityOur values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from tale