Key Account Manager

Job Description Job Description for Key Account Manager- Govt Tender business Key Responsibilities 1. Government & Institutional Sales Management Manage and grow sales across Central & State Government, PSU, ESI, CGHS, Defence, Railways, and Medical Colleges. Develop annual and quarterly business plans for Government accounts. Achieve assigned revenue, collection, and market share targets. 2. Tender & Contract Management Identify, evaluate, and track upcoming government tenders. Coordinate preparation, submission, and follow-up of tenders ensuring technical, commercial, and statutory compliance. Work closely with pricing, regulatory, production, and logistics teams for timely tender participation. Manage rate contracts, extensions, amendments, and renewals. 3. Key Account Relationship Management Build and maintain strong relationships with: Procurement committees Hospital administrators Key decision-makers and influencers Conduct regular account reviews and engagement programs. Resolve operational, supply, and post-order issues proactively. 4. Order Execution & Supply Coordination Ensure smooth order execution from PO receipt to final delivery. Coordinate with supply chain, production, and finance to avoid delays and penalties. Monitor dispatches, invoicing, and documentation as per government norms. 5. Pricing, Profitability & Compliance Recommend competitive and compliant pricing for government business 6. Market Intelligence & Business Development Track competitor activities, pricing trends, and policy changes. Identify opportunities for new product introduction in government institutions. Support inclusion of products in hospital formularies and essential drug/device lists. 7. Collections & Documentation Ensure timely collection of payments and follow-up on outstanding dues. Coordinate with finance for bill submission, clarifications, and audits. Maintain accurate records of tenders, contracts, and correspondence. Key Skills & Competencies Strong understanding of Government tendering processes Excellent negotiation and relationship management skills Knowledge of institutional sales compliance & audits Ability to work cross-functionally Strong planning, follow-up, and execution skills High integrity and attention to detail Experience: - 3-4 years of exp. in surgical sales. Qualification: - Graduation