Key Account Manager- Events&Expo

<div><h3>Position Overview</h3><p>The Key Account Manager - Events&Expo is responsible for managing and developing long-term relationships with high-value clients in the events, exhibitions, trade shows, conferences, and corporate activation sectors.</p><h3>Key Responsibilities</h3><ul><li>Client Relationship Management<ul><li>Serve as the primary point of contact for key clients</li><li>Build strong client relationships and ensure satisfaction</li><li>Conduct meetings, presentations, and follow-ups</li><li>Understand client objectives and deliver solutions</li></ul></li><li>Business Development&Revenue Growth<ul><li>Identify new business opportunities in events&expo</li><li>Prepare proposals and commercial offers</li><li>Achieve revenue targets</li><li>Provide forecasts and market insights</li></ul></li><li>Project Coordination&Execution<ul><li>Coordinate with production, design, operations, and logistics teams</li><li>Monitor timelines, budgets, and deliverables</li><li>Attend site visits and event days</li><li>Ensure all approvals and documentation are completed</li></ul></li><li>Key Account Growth&Strategy<ul><li>Develop account plans to expand portfolio</li><li>Conduct market and competitor analysis</li><li>Support marketing and networking activities</li></ul></li><li>Contract&Financial Management<ul><li>Negotiate pricing and payment terms</li><li>Ensure timely invoicing and collection</li><li>Coordinate financials with finance department</li></ul></li><li>Reporting&Documentation<ul><li>Maintain CRM/ERP records</li><li>Prepare weekly reports and visit logs</li><li>Document client feedback and improvements</li></ul></li></ul><h3>Requirements</h3><ul><li>Bachelor's degree in Business, Marketing, or Events</li><li>3-7 years of experience in events/exhibitions</li><li>Strong understanding of event production and operations</li><li>Excellent negotiation and communication skills</li><li>Ability to manage multiple projects</li><li>Proficient in MS Office and CRM systems</li><li>Key Skills&Competencies<ul><li>Client Management</li><li>Sales&Negotiation</li><li>Project Coordination</li><li>Strategic Account Development</li><li>Time Management</li><li>Problem Solving</li><li>Communication&Presentation</li></ul></li></ul><h3>Work Conditions</h3><ul><li>Office-based with client meetings and site visits</li><li>Available during event build-up and dismantling</li><li>Flexible hours during peak periods</li></ul><h3>KPIs</h3><ul><li>Monthly revenue</li><li>Client retention</li><li>New accounts</li><li>Project satisfaction score</li><li>Profitability</li><li>Payment collection timeline</li><li>Proposal accuracy</li></ul></div>#J-18808-Ljbffr