Key Account Director

Department: JD Industrial International Business DepartmentII. Job OverviewThis position is fully responsible for the strategic planning, team management and business implementation of JD Industrial's key account sales in the Middle East region (with Saudi Arabia as the core, radiating GCC member states). It focuses on B2B direct customer development and in-depth operation, leads major customer negotiations, cooperation implementation and long-term relationship maintenance, leads the team to achieve annual sales performance goals, promotes the brand penetration and market expansion of JD Industrial in the Middle East industrial supply chain field, helps JD Industrial realize "two-way empowerment" with the Middle East market, and connects the industrial transformation needs under Saudi Arabia's "Vision 2030". At the same time, it strictly complies with the relevant policies on localization of sales positions in Saudi Arabia and coordinates the compliant operation of the team.III. Key Responsibilities1. Sales Strategy & PerformanceLead the formulation of the key account sales strategy and annual/quarterly/monthly sales plans for the Middle East region based on JD Industrial's global strategy and the characteristics of the Middle East market (such as the core industrial needs of petrochemicals, new energy, infrastructure construction, etc.), decompose performance indicators to individuals, and lead the team to achieve overall sales goals (including core KPIs such as sales volume, gross profit margin, and the number of new customer developments).Focus on B2B direct customer development, focus on developing core key customers in the Middle East such as large industrial enterprises, state-owned enterprises, Chinese-funded overseas enterprises, and transnational industrial groups, dig deep into customer procurement needs (such as MRO, electronic components, industrial supply chain solutions, etc.), and promote cooperation implementation and large-scale repurchase.Monitor market dynamics, competitor situations and changes in industry policies (such as Saudi localization policies, import and export policies, etc.), adjust sales strategies in a timely manner, optimize customer structure, and improve market share and core competitiveness.2. Key Account ManagementLead the business negotiation, contract signing and performance follow-up of major key customers, establish high-level customer relationships, maintain long-term cooperation stickiness of core customers, solve major problems in the cooperation process (such as supply chain performance, service optimization, etc.), and improve customer satisfaction and loyalty.Coordinate the full life cycle management of key customers, conduct regular customer reviews, analyze customer procurement data, tap potential customer needs, provide customized industrial supply chain solutions, and promote in-depth excavation of customer value.Coordinate relevant internal departments such as technology, performance and operation of the company to provide end-to-end service support for key customers, ensure that customer needs are quickly responded to and implemented, and replicate the successful experience of JD Industrial in projects such as NEOM Future City in Saudi Arabia.3. Team Management & ConstructionBe responsible for the establishment, recruitment, training and management of the key account sales team in the Middle East, build a high-performance sales team, clarify the job responsibilities of team members, and improve the overall sales ability, negotiation ability and customer service level of the team.Establish a team performance appraisal and incentive mechanism, stimulate the enthusiasm and combat effectiveness of the team, create a positive team atmosphere, reduce employee turnover rate, and at the same time follow the requirements of Saudi sales position localization rate to promote team localization construction.Guide team members to carry out customer development, follow-up and maintenance work, solve difficult problems in team work, cultivate core team backbones, and promote the continuous improvement of team capabilities.4. Other ResponsibilitiesCooperate with the company's International Business Department to complete market research, brand promotion and industry activities (such as overseas exhibitions, customer seminars, etc.) in the Middle East, and enhance the brand influence of JD Industrial in the Middle East.Strictly abide by the company's rules and regulations, local laws and regulations and business practices in the Middle East, ensure the compliant development of sales business, and prevent business risks (such as compliant operation, account recovery, etc.).Regularly submit sales performance reports, market analysis reports and team management reports to the reporting object, and timely synchronize business progress and problems.IV. Job Requirements1. Education BackgroundBachelor's degree or above, major in International Trade, Marketing, Industrial Managem