Junior Sales Advisor

Junior Sales Advisor (JUN000841)DescriptionSupports the team in after‑sales service with the same spirit as in the sale, following company standards in maintaining customer satisfaction and loyalty in order to promote the brand image.Greet customers and direct them to the experienced Sales Advisors to ensure customer satisfaction.Guarantees the constant tidiness and cleaness of the store, follows up on orders taken, and deals with complaints, with the support of a manager if necessary.Supports in receiving stocks and assists in registering the correct records on stocks.Accompanies the customer to the cash desk and prepares the packaging.Ensures customer loyalty by collecting the customer’s information and entering it into the database, thus linking it to the sale.Checks customer requirements while the product is being tried and responds to any further requests, in addition to promoting complementary, additional or differential sales.Stays up‑to‑date on all the product range in the store, with in‑depth knowledge of all the products in the assigned product range.Understands KPI’s value in order to close the sale in a positive way.#J-18808-Ljbffr