Junior CX Consultant: Global Shipping Customer Experience

A leading shipping company in Saudi Arabia is seeking a Customer Experience Consultant to manage and enhance customer relationships. The role involves tracking shipments, ensuring customer satisfaction, and collaborating with internal teams to address issues. Ideal candidates are fresh graduates or those with up to one year of experience in customer service, particularly in the shipping sector. An effective communicator, you will act as an advocate for customers and foster strong connections throughout the shipment lifecycle.