Junior Credit Controller

<div><p>Rentokil Boecker® Junior Credit Controller is held accountable for the below job responsibilities:</p><ul><li>Submitting all invoices with proper documentation (service reports, breakdowns) via email to customers at the beginning of each month</li></ul><ul><li>Negotiating payment plans with customers and setting payment terms and condition accordingly</li><li>Maintaining debt records, conducting regular analysis of the credit-control system and implementing changes as needed to reduce bad debts.</li><li>Analyzing and monitoring all assigned aged debtors in order to reduce outstanding debt and ensuring prompt action is taken for non-payment or continued late payment</li><li>Overseeing and initiating collection calls with concerned parties and account holders in order to resolve all outstanding customers debts / billing issues on these complex accounts.</li><li>Performing customer accounts reconciliation on a monthly basis and sharing outstanding balance with customers where required.</li><li>Recording all debtors’ communications, payment plans, disputes on OnGuard and ensuring dashboards and tracker sheets are updated on daily basis</li><li>Following up on overdue invoices and payments and implementing company collections procedures as necessary</li><li>Reporting outstanding debt accounts and payment issues to management on a weekly basis</li><li>Reviewing credit notes or additional billings and negotiating payment plans with debtors where required.</li><li>Managing the service suspension process for the recovery of debt, actively chasing aged debt and taking the lead in reviewing debtor key accounts.</li><li>Preparing proposals for delinquency accounts where legal action may be required, and reporting account disputes for Finance management to advise on appropriate actions.</li><li>Providing continuous coaching and support to the credit control teams to achieve departmental goals and collection targets.</li><li>Supporting the team by training new joiners on collection systems (OnGuard), processes and procedures.</li></ul><ul><li>BA degree in Accounting, Finance, Business Administration or any relevant field</li><li>Experience of minimum 4 years in a similar role</li><li>Proficiency in English and Arabic with excellent verbal and written communication skills</li><li>Knowledgeable in reporting and monitoring with remarkable attention to details.</li><li>Effective decision making and problem-solving skills</li><li>Strong ability to listen to customers and negotiate solutions</li></ul><ul><li>Competitive Salary</li><li>22 vacation days/year</li><li>1 ticket yearly to visit home country</li></ul></div>#J-18808-Ljbffr