ITAM Specialist L1 UAE

ITAM Specialist (L1) Dubai Excis is a global IT support leader driven by innovation and collaboration. We are looking for a detail-oriented and eager individual to join our IT Asset Management team in Dubai. This is an excellent entry-level opportunity to learn and grow within a global IT environment supporting the full lifecycle of IT assets under the guidance of senior specialists.Client in 190 countries6000 Engineers200 Enterprise ClientsWHAT YOULL DO:Support the management of the IT asset lifecycle (hardware and software) from procurement to disposal assisting with tasks like receipt deployment tracking and recovery.Help maintain accurate and up-to-date records in the IT Asset Management database and Configuration Management Database (CMDB).Assist in conducting regular audits of IT assets to ensure data integrity and compliance.Process incoming software license requests and assist with tracking allocations under supervision.Support the asset aspect of the RMA process including coordinating shipping receiving and updating asset records.Collaborate with team members to reconcile asset data and support reporting on asset status.Update service tickets with asset information to ensure real-time accuracy.Requirements1 years of experience in an IT support helpdesk or administrative role with a strong interest in moving into IT Asset Management. A foundational understanding of IT assets (hardware/software) and a willingness to learn ITAM principles.Familiarity with using ticketing systems (e.g. ServiceNow Zendesk Jira) is a plus.Basic proficiency in Microsoft Excel (e.g. data entry sorting filtering). Training will be provided for more advanced functions.Any exposure to software licensing or hardware tracking is advantageous but not required.Soft Skills & Certifications:Excellent attention to detail and strong organizational skills.A proactive learner able to follow instructions and work effectively in a team.Good verbal and written communication skills in English. (Arabic is a plus but not required).ITIL Foundation certification or a willingness to obtain one is a plus.Physical Requirements:Ability to lift/move equipment (up to 25 lbs) for audit and inventory purposes.BenefitsCompetitive salaryCollaborative and inclusive work cultureCareer growth and training opportunities in a global IT environmentJoin Our Team!If you are a detail-oriented individual looking to start your career in IT Asset Management we want to hear from you! Apply now to become part of a dynamic team where you can build a strong foundation for your professional future. Key Skills Computer Science,Cobol,Active Directory,Information Technology,Data Collection,C++,Information Security,JavaScript,Technical Expertise,Troubleshoot,PC,Management System,Setup,hardware,Dns Employment Type : Full Time Experience: years Vacancy: 1 Monthly Salary Salary: 4000 - 4000