IT User Support Specialist

Job Title: IT User Support SpecialistLocation: QatarExperience: 2–4 YearsJob Summary:We are seeking a proactive IT User Support Specialist to provide technical assistance and ensure smooth IT operations for end users. The ideal candidate will handle day-to-day support, troubleshoot issues, and maintain high user satisfaction.Key Responsibilities:Provide first-level technical support for hardware, software, and network issuesInstall, configure, and maintain desktops, laptops, printers, and applicationsRespond to user queries via phone, email, or ticketing systemTroubleshoot and resolve IT issues in a timely mannerEscalate complex issues to relevant teams when requiredMaintain IT assets and documentationRequirements:Diploma or Bachelor’s degree in IT or related field2–4 years of experience in IT support / helpdeskStrong knowledge of Windows OS, MS Office, and basic networkingGood communication skillsArabic is a plus#J-18808-Ljbffr