IT Systems and Network Administrator

The IT Systems and Network Administrator is responsible for managing, maintaining, and supporting the organization’s IT infrastructure, including Windows Server environments, Active Directory, network security, and end‑user support.Key ResponsibilitiesWindows Server and Active Directory Administration: Manage Windows Server environments (2012, 2016, 2019, 2022) to ensure optimal performance and availability. Configure and troubleshoot Active Directory, Group Policy, DNS, and DHCP services. Use Hyper‑V for server virtualization to optimize resources and enhance scalability.Firewall and Network Security: Design, install, configure, and maintain firewall devices and software to protect the organization’s network from unauthorized access. Create and manage firewall rules and policies, set up VPN connections, and implement robust encryption and authentication protocols for secure VPN access.Network Management: Design and configure LANs, WANs, and other network topologies to support connectivity. Install and maintain network hardware (routers, switches, firewalls, access points). Provide Level 2/3 support for network devices (Cisco, HP, Aruba), configure VLANs, assign switch ports, and manage VLAN trunking.Backup and Recovery: Develop and implement backup and recovery strategies aligned with data protection needs. Configure and maintain backup software, hardware, and storage solutions; define backup schedules, retention policies, and data deduplication. Maintain documentation and integrate cloud backup solutions where applicable.User Support and Helpdesk: Act as the primary technical support contact for end‑users, addressing hardware, software, and connectivity issues. Install, configure, and troubleshoot OS (Windows, macOS, Linux) and drivers, assist with software installation and license management, and support peripheral devices (printers, scanners, monitors, Avaya IP Phones).IT Infrastructure and Device Management: Administer and support IT infrastructure, including access control systems, wireless access points, CCTV, and IP telephony. Manage devices such as Zktime, Aruba, Ubiquity, Hikvision, UNV, and Avaya IP Office, troubleshoot system/server issues on‑site and remotely, and adhere to established IT processes and service standards.QualificationsBachelor’s degree in Information Technology, Computer Science, or related field.Minimum of 5 years of experience in IT systems and network administration.Required certification: Cisco Certified Network Associate (CCNA).Preferred certifications: CompTIA Network+, Microsoft Certified: Modern Desktop Administrator Associate, SonicWall Network Security Administrator (SNSA).Key SkillsStrong knowledge of Windows Server OS, Active Directory, and Group Policy management.Proficiency in network administration, including LAN, WAN, VLAN, and firewall configurations.Expertise in server virtualization, particularly with Hyper‑V.Experience with backup and recovery strategies and familiarity with cloud solutions.Excellent troubleshooting and problem‑solving skills.Strong documentation skills for backup and recovery processes, incident response, and technical support requests.CompetenciesDetail‑oriented with strong organizational skills.Excellent communication skills, both verbal and written.Ability to work independently and manage multiple priorities.Strong commitment to security best practices and data protection.#J-18808-Ljbffr