IT Support Engineer

Educational Requirements / Other QualificationsBachelor’s Degree in any computer stream (3-4 Yrs)Experience RequiredMinimum 8 Years of relevant experience.Technical SkillsStrong knowledge of desktop operating systems (Windows 10/11, MacOS)Proficient in Microsoft Office Suite and other common software applicationsExperience with Active Directory, remote desktop tools, and ticketing systemsAbility to diagnose hardware and software issues and recommend solutionsProficiency in Active Directory and Group Policy management and troubleshootingKnowledge of Microsoft 365 applications and services, including Exchange Online, Teams, OneDrive, SharePoint, and Office applicationsAbility to manage Exchange Online, user mailboxes, and distribution groups#J-18808-Ljbffr