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It Servicedesk Coordinator

Aforeserve

Bengaluru, India₹18,000–₹50,000/moAED 792-2.2K/moToday
IndiaITFull Time

Job Description

a. Receive support requests from user departments through different channels. b. Open, update, transfer, and close trouble tickets. c. Interact with KSWAN stakeholders and collect status updates and accordingly update trouble tickets. d. Monitor and manage the trouble ticket generating process and e