IT Service Management Lead — ITIL & Desk Support

A leading healthcare provider in the Makkah Region is seeking an IT Service Manager to support ITIL processes and business users. Your responsibilities will include maintaining IT assets, managing service desk incidents, and ensuring adherence to SLAs. Excellent communication skills are essential for troubleshooting hardware and software issues. The role provides a dynamic work environment, focusing on improving operational efficiency and supporting day-to-day business operations.#J-18808-Ljbffr