IT Service Delivery Lead – Incident & Problem Management

A leading financial technology company is seeking an experienced IT Service Management professional in Riyadh. The role involves incident management, process implementation, and service improvement. You will be responsible for ensuring service levels are met, analyzing incident trends, and collaborating with stakeholders to enhance service quality. Applicants should have 5-7 years of relevant experience, a degree in IT, and be ITIL4 certified. Strong analytical and communication skills are essential for success in this role.#J-18808-Ljbffr