IT Service Delivery Engineer — SLA & Incident Expert

A leading tech solutions provider seeks a Service Delivery Engineer in Abu Dhabi, responsible for ensuring effective IT service delivery and continuous improvement. The ideal candidate will manage day-to-day IT services while focusing on SLAs and KPIs. Key qualifications include a Bachelor's degree in IT or related fields and 3-7 years of experience in IT service delivery. Strong communication, problem-solving skills, and familiarity with ITIL practices are essential for success in this role.#J-18808-Ljbffr