IT Server Support -L1

IT Server Support -L1Dubai, United Arab Emirates | Posted on 07/17/2023Deploy Operating SystemImages on laptops.Install and configureBusiness applicationsMigrate user data andprofile to new systemManage the distributionand inventory of computer equipment and accessories.Provide advanced ITtechnical troubleshooting and problem-solving skills for systemusers.Escalate support issuesas necessary to other members of the IT team.Provide expertise in arange of business and technical applications.Ensure that theappropriate Information Technology Infrastructure Library(ITIL) processes in support of the project are followedAdvanced Knowledge of Windows operating systems.Knowledge of business applications including but not limitedto Microsoft Office Application Suite, Adobe, AutoCADServer patching usingSCCM or any other toolsPrint and File server configurationand trouble shootingDesktop and Laptop imagingExperience in a busy technical supportenvironmentKnowledge of Active Directory andSystemsDisciplined trouble shootingskillsStrong team workingAbility to follow up problems withcustomers to completion alwaysExcellent spoken and written Englishcommunication skillsProactive customer service attitudeRequirements3+ years of previoustechnical IT work experience with System Administration andIT Support roles.Previous experience withsupporting technical engineering or geoscience applicationspreferred.#J-18808-Ljbffr