IT Officer (with AI & Digital Innovation Support) M/F

General InformationOrganisation About SPIE Global Services EnergyAs an international subsidiary of the SPIE Group present in around 20 countries in Europe, Africa, Asia Pacific, the Middle East and North America, SPIE Global Services Energy operates across the entire energy production infrastructure value chain, from design to maintenance. SPIE Global Services Energy relies on an extensive local network to quickly deploy resources and meet its customers' needs in the safest possible conditions.Drawing on the expertise of its 5,000 employees, SPIE Global Services Energy helps players in the oil, gas and renewable energies industries improve the technical performance of their infrastructure, increase their energy efficiency and reduce their carbon footprint.With 55,000 employees and a strong local presence, SPIE group achieved in 2024 consolidated revenue of €9.9 billion and consolidated EBITA of €712 million.Reference2026-42696Area ActivityEnergy Transmission & DistributionPosition DescriptionJob title: IT Officer (with AI & Digital Innovation Support) M/FContract type: Permanent contractContractual hours: Full timeTo be the link with the Headquarters for the IT management within the BU MEA and implement and support to the IT transition policy / plan.He/She is accountable for maintaining proper access rights to sensitive data and ensuring protection of personal data such as medical records.The role also includes coordinating AI and digital initiatives, acting as a local focal point to support the identification, deployment, and adoption of AI-enabled tools in line with company strategy, security, and governance standards.Responsibilities:Maintain the computer systems, servers and networks of the BU. Install and configure computer systems, diagnose hardware and software faults and solve technical and application problems.Install and configure new computers and servers, installing and testing new software and corporate software.Maintain computers, servers and network hardware.Maintain in-house software (GEMS / EDMS / Prolog / SAGE), ensuring they are working properly.Ensure coherence of the data informed in the in-house software, taking care of their recurrent updates.Extract data from in-house software upon the request of other support functions, business centers or Headquarters.Administer file server user permissions and data access policies.Manage firewall, email and spam filtering systems.Ensure anti-virus software is installed, properly configured, regularly updated and working properly on all PC and server stations.Monitor LAN for security issues.Create and set account users in Active Directory, manage Active Directory and Group Policies.Set up and maintain backup system, and onsite/offsite storage.Plan for disaster recovery.Install software available to appropriate users.Monitor against usage of unlicensed and unauthorized software.Diagnose and troubleshoot hardware & software failures (application plus system database).Implement IT solutions, policies and procedures to maximize efficiency and availability of existing infrastructure, ensure integrity of all company electronic data, and support effectively the company goals and strategies.liaise with external support agencies to resolve faults.Identify suitable IT vendors and support contractors.Maintain computer peripheral equipment e.g. printers, scanners.Maintain IT inventory and software licensing compliance checklist.Manage relationship with system subcontractor.Correspond with the headquarters IT team and the subsidiaries.Support the coordination of AI-related initiatives (e.g., AI assistants, automation tools, data analytics solutions) in alignment with corporate guidelines.Act as a bridge between users and AI service providers, gathering use cases, feedback, and improvement ideas.Assist in identifying opportunities for process automation and efficiency gains using AI or digital tools.ProfileStrong knowledge of all software, hardware, database, servers etc. used in the company’s network.Ability to troubleshoot and swiftly resolve issues.Basic understanding of AI concepts such as Generative AI (e.g., AI assistants, chatbots), Process automation, Data-driven decision support.Ability to understand AI use cases and translate business needs into structured requests.Curiosity and willingness to learn emerging digital and AI technologies.Good oral, written, and interpersonal communication skills to deal with multi-cultural environment.Fluency in English.Working at SPIEWhat can we offer you?TBDPosition LocationGlobal tower, Abu DhabiCandidate CriteriaMinimum level of experience required: Not applicableRequired AuthorisationsBachelor’s degree (with preference of a Technical qualification) or equivalent experience.5+ years of IT maintenance experience ideally with the region.LanguagesEnglish (D-Full professional proficiency)Our AmbitionCombining our differencesInformation about Diversity and InclusionSPIE Oil & Gas Services is committed to promoting diversi