IT Officer for International School

International Community Schools (ICS) Abu DhabiInternational Community Schools Abu Dhabi is seeking a qualified and experienced IT Officer (school experience mandatory) to oversee and support the schools IT infrastructure and daily technology operations.The ideal candidate will have strong expertise in Google Admin Console and Microsoft 365 administration as well as hands‑on experience in Network & Infrastructure Management including configuration and management of firewalls, switches, VLANs, access points and AVAYA systems. This role requires a proactive professional capable of supporting both academic and administrative technology needs efficiently and securely.International Community Schools is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to satisfactory references and the receipt of police clearance. We strongly encourage UAE Nationals to apply.Key Responsibilities1. IT Infrastructure & Network ManagementManage and maintain the school's IT infrastructure including servers, firewalls, switches, VLANs, access points and structured cabling.Configure and monitor network security performance and uptime.Manage and support AVAYA telephony systems.Ensure data security, backup systems and disaster recovery processes are in place and functioning.2. Google Workspace & Microsoft 365 AdministrationAdminister Google Admin Console (user accounts, groups, security policies, device management).Manage Microsoft 365 (Exchange, Teams, SharePoint, licensing, user provisioning).Maintain DNS records including MX, SPF, DKIM and DMARC configurations.Ensure smooth email and collaboration platform operations.3. Hardware & Software SupportInstall, configure and maintain desktops, laptops, printers, interactive boards and other IT equipment.Troubleshoot hardware, software and network‑related issues.Provide timely technical support to staff and administration.Maintain IT asset inventory and documentation.4. End‑User & Academic SupportProvide day‑to‑day IT support to teaching and administrative staff.Assist with classroom technology integration.Support online learning platforms and digital tools.Conduct basic IT orientation and training sessions for staff when required.5. Systems & ApplicationsSupport ERP systems (experience with Orison ERP preferred).Support school timetabling systems (experience with ASC Timetables / ASC TT preferred).Ensure all school applications run efficiently and securely.6. Reporting & DocumentationMaintain IT policies and procedures.Prepare IT reports when required.Ensure compliance with ADEK regulations and school IT standards.RequirementsBachelors Degree in IT, Computer Science or related field.Mandatory prior experience in a school IT environment (UAE preferred).Strong hands‑on experience in:Google Admin ConsoleMicrosoft 365 AdministrationFirewall & Network ManagementVLAN configurationWireless Access PointsAVAYA systemsAdvanced proficiency in MS Office, especially Microsoft Excel (advanced level).Strong troubleshooting and problem‑solving skills.Excellent communication skills in English.Ability to work independently and manage multiple priorities.Preferred / Added AdvantageExperience with Orison ERPExperience with ASC Timetables (ASC TT)Knowledge of ADEK IT compliance requirementsExperience in multi‑branch school environmentsBenefitsSalary Range: AED 5000 - 6000 (max)Additional benefits as per UAE Labour Law and school policy.#J-18808-Ljbffr