IT Infra L3 - VM, storage & backup

JOB PURPOSE:The IT Infrastructure Specialist plays a key role in deploying managing and supporting core infrastructure services across data centers and cloud-integrated environments. The role involves proactive system monitoring patch management upgrade planning asset lifecycle oversight and alignment with security and compliance mandates.QUALIFICATION: Engineering Degree (Computers / Electronics) CERTIFICATIONS: ITIL FoundationMicrosoft CertifiedVMware VCP or equivalent virtualization credentialsCompTIA ServerAI-related training or certification will be considered an added advantage. EXPERIENCE: Minimum 8-10 years of hands-on experience in IT infrastructure management roleRESPONSIBILITIES (INCLUDES ALL TASKS): Infrastructure Support & MaintenanceAdminister servers and storage systems across production and UAT environmentsConduct regular health checks incident resolution and root cause analysisManage patching cycles firmware upgrades and hardware refreshes (including EOL/EOS tracking)Liaise effectively with Server Database Application and Network teams to identify and resolve issues Virtualization & Cloud IntegrationOperate under guidance on VMware VCF NSX and Hyper-V environmentsContribute to cloud migration readiness monitoring and backup strategy developmentTroubleshoot hybrid workloads and resolve resource scaling challenges Security & Compliance AlignmentEnforce endpoint hardening and baseline configuration standardsAssist in security patch deployment and vulnerability remediation planningSupport ISO SOC and internal audit preparedness through proper documentation Asset & Inventory ManagementMaintain and update CMDB records track hardware and software assetsCollaborate with procurement teams to align asset lifecycle and replacement schedulesOversee warranty tracking license management secure disposal and inventory transparency Tools & AutomationLeverage platforms such as vROPs SolarWinds and Manage Engine for infrastructure monitoringDevelop and maintain automation scripts using Ansible PowerShell or PythonCreate and update SOPs knowledge transfer decks and performance dashboards Cross-Team CollaborationCoordinate with service desk network security and application teamsSupport onboarding infrastructure readiness and manage escalationsContribute to capacity planning and infrastructure enhancement initiatives Leadership & CommunicationMentor L1L2 staff; develop upskilling roadmaps and rotation plansLead infrastructure projects with cross-functional teams aligned to business outcomesDeliver executive reports dashboards and audit committee updates Disaster Recovery & High AvailabilityManage disaster recovery site operations and recovery protocolsEnsure high availability of storage systems and data center devicesDesign IT service continuity plans policies and test scenarios aligned with business resilienceTECHNICAL SKILLS /COMPETENCIES: MANDATORY Platform Exposure Windows/Linux Server OS Active Directory Group Policy. Must have expert-level troubleshooting skills Virtualization Hands-on experience in designing and managing virtualization environments such as VMware Proxmox Hyper-V Backup & Storage Strong knowledge and experience of backup tools (Veeam Veritas) Storage handling Monitoring Tools SolarWinds Manage Engine or similar infrastructure monitoring tools Patch management Strong knowledge and experience in monthly security patch management. Responsible for preparing the periodic patch management cycle Automation Skills Good exposure in automation such as Ansible PowerShell scripting Disaster Recovery Good experience in managing disaster recovery operations and procedures. Responsible for preparing the runbook for BCP/DR activities. Datacenter Management Responsible for coordinating with Datacenter services Physical Infrastructure Oversight Access Management Capacity Planning Asset Tracking & Documentation Documentation Good practice in infrastructure documentation and SOP writing Compliance Awareness Exposure to ISO/SOC controls patching standards and compliance & Audit Support OPTIONAL Experience with AI-based implementation or support will be considered an added advantage. SOFT SKILLS: MANDATORY Strong analytical and problem-solving abilityExcellent written verbal communication and presentation skillsClear and accurate documentation skillsProven experience in team leadership and collaboration with the ability to work effectively across departments and foster a cooperative work environment.High attention to detail and proactive security mindsetSelf-confidence motivation and ability to work independently and in a teamAbility to collaborate with stakeholders at the operational levelStrong customer service orientation Key Skills Data Center Experience,Disaster Recovery,VMware,Computer Networking,NFS,Solaris,Windows,Virtualization,Linux,SAN,Operating Systems,Troubleshooting Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 18000 - 2200