IT Incident & Problem Resolution Specialist

A tech solutions provider in Riyadh is seeking a skilled IT Support professional to manage troubleshooting, support IT systems, and enhance customer communication. The ideal candidate should possess strong analytical skills, comprehensive knowledge of IT infrastructure, and familiarity with ITIL processes. This role is pivotal in ensuring service restoration and documentation of incidents. Flexible work options and a supportive culture are emphasized in this role, along with opportunities for professional growth.#J-18808-Ljbffr