IT Incident Commander: Lead Critical Outage Response

A leading retail company in Riyadh is seeking an Incident Manager who will lead critical IT incident responses and manage communication across technical teams. The role demands several years of experience in IT service management and proficiency in ITSM tools like ServiceNow and Jira. A bachelor’s degree in Information Technology or similar is required, alongside skills in incident coordination and root cause analysis. This permanent position offers an opportunity to impact IT operations significantly.#J-18808-Ljbffr