IT Help Desk Specialist

A leading support services firm in Abu Dhabi seeks a Helpdesk & First-Line Support Technician to act as the first point of contact for IT incidents. Responsibilities include logging and tracking incidents, providing Level 1 troubleshooting, and ensuring quality service delivery. Candidates should hold a bachelor's degree in a relevant field and possess 2–4 years of experience in an IT helpdesk role. Strong skills in customer service and technical support are essential. This position requires a UAE driving license and a willingness to support multiple sites within Abu Dhabi.#J-18808-Ljbffr