IT Assistant

The IT Assistant will play a key rolein supporting the day-to-day IT operations of the business, with a strong focuson Office 365 administration, IT asset management and user support for bothpermanent staff and project-based teams. The role will also support thedevelopment and ongoing management of the company intranet and the setup anddocumentation of IT processes and procedures, including automated workflows,approvals and internal request processes.KEY RESPONSIBILITIESActas an administrator for Microsoft Office 365, including user accountmanagement, permissions and licensing.ProvideIT support to full-time employees and project staff, including troubleshootinghardware, software, access and connectivity issues.Maintainand manage the IT asset inventory, including laptops, software licenses andassigned hardware.SupportIT onboarding and offboarding processes, including system access, emailgeneration, equipment allocation and access removal.Administerand maintain the company intranet, ensuring it is structured, up to date anduser-friendly.Supportautomated workflows within the intranet, including requests and approvals andtravel management.Supportthe setup, documentation and maintenance of IT processes and procedures,including SOPs and workflows.Actas the first point of contact for IT-related queries and issues, escalatingwhere required.EnsureIT systems, data access and hardware are managed in line with company policiesand security best practices.QUALIFICATIONSBachelor’sdegree in Information Technology, Computer Science, or a related field (orequivalent practical experience).1–3years of experience in an IT support or IT administration role.Demonstratedexperience as an Office 365 administrator.Experiencemanaging or supporting an intranet environment with workflows and approvals.Strongorganizational skills and attention to detail.WHAT WE OFFEROpportunityto work in a dynamic, project-driven organisation.Exposureto modern Office 365 tools, automation and digital workplace initiatives.Collaborativeand entrepreneurial team environment.Careerdevelopment opportunities in a fast-growing consultancy.Competitivepackage and flexibility where possible.#J-18808-Ljbffr