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Indium Software - Service Delivery Manager - ITIL

Indium

Hyderabad, Telangana, India₹70,000–₹180,000/moAED 3.1K-7.9K/moToday
IndiaSoftwareFull Time

Skills Required

Communication

Job Description

Key Responsibilities. *Delivery & Operations** Own day-to-day delivery of L2/L2. 5 support across multiple IM platforms. Ensure SLA adherence, 24x7 availability, and effective incident/problem management. Manage major incidents, escalations, communication bridges, and RCA governance. Oversee rel