Income Auditor

Role PurposeSafeguard the hotel’s revenues by ensuring every Dirham earned is accurately recorded, compliant with USALI and UAE/DCT requirements, and supported by effective internal controls. The role validates daily revenue, investigates variances, and produces timely management intelligence that supports decision-making.Reports ToFinancial Controller (with dotted-line collaboration to Front Office Manager and Director of Food & Beverage)Departments CoveredRooms (Front Office/Reservations), All-Day Dining, Private Dining Specialty Restaurant (lunch & dinner), Lobby Bar, Rooftop Lounge, Room Service, Ladies’ Salon, Gift Shop, Spa (rented/leased), and Other Operated Departments.Key ResponsibilitiesDaily Revenue Audit & Night Audit ReviewImport, reconcile, and lock daily revenue from PMS, POS, and Spa/Gift Shop systems; verify interface success and completeness (folios, open checks, late charges).Review Night Audit packs: PMS cashier closures, adjustment logs, no-shows, house use, complimentary, paid-outs, rebates, and rate overrides; challenge exceptions and obtain approvals per DOA.Reconcile cash, credit cards, city ledger, e-wallets, and third-party channels; post the Daily Sales Report (DSR) and circulate with commentary by 11:00 (local time).Validate package breakouts and inclusions (breakfast, lounge access, transfers) against USALI revenue classification; ensure components are recognized in correct departments.USALI Compliance (11th Edition)Classify revenues by department/schedule (Rooms, F&B, Other Operated, Misc. Income) and maintain consistent use of USALI accounts, statistics, and metrics (e.g., ADR, RevPAR, covers, average check).Enforce standard definitions for service charges, gratuities, and cover counts; keep an updated mapping between system item codes and USALI accounts.UAE / DCT Abu Dhabi Financial Reporting ReadinessPrepare, retain, and reconcile data that feeds the DCT Standard Financial Statements and required sector statistics; ensure figures align to monthly submissions and to audited ledgers.Maintain supporting schedules for municipality/tourism-related fees and other mandated disclosures to meet DCT circulars and reporting manual expectations.Taxes, Fees & Service Charge ControlsValidate VAT tax codes on revenue items, adjustments, and packages; monitor zero-rated/exempt scenarios (e.g., certain exports) and correct miscoding.Reconcile service charge collections to distributions; verify compliance with hotel policy and local regulations.Prepare monthly reconciliations for municipality/tourism fee accruals vs. reported revenues.Internal Controls & Exception ManagementMaintain maker–checker controls over adjustments, voids, and rebates; compile exception dashboards by outlet/cashier/shift and escalate unusual patterns.Perform surprise cash counts and spot checks on open checks, discounts, and void reasons in F&B; verify access rights/roles across PMS/POS.Coordinate with Cost Control on F&B revenue vs. recipe/theoretical yields to flag margin anomalies.City Ledger & AR Interface SupportValidate direct billing approvals, routing instructions, and chargebacks; ensure timely transfer of AR folios and completeness of backup (signed bills, LPOs, contracts, banquet event orders).Third-Party & Outlet ReconciliationsOTA/extranet reconciliations: compare production, cancellations, commissions, and payments; resolve mismatches with Reservations/Revenue teams.Spa (rented) and other concessionaires: reconcile revenue shares, tenancy statements, and tax treatment against contracts.Reporting & AnalyticsIssue DSR with variance notes; weekly revenue diagnostic (mix, price/volume, discounting, exceptions); month-end revenue flash and accruals.Maintain USALI statistical logs (rooms available/sold, complimentary rooms, covers, average checks) for operating metrics and budget/forecast comparisons.Period-End Close SupportPrepare and post revenue journals, accruals, deferrals (advance deposits, gift vouchers, breakage), and reclasses; reconcile revenue GLs to sub-systems.Provide DCT-aligned schedules for the monthly financials and audit files.Qualifications & ExperienceBachelor’s in Accounting/Finance; hospitality accounting experience preferred.Strong grasp of USALI and hotel revenue cycles; PMS/POS proficiency (e.g., Opera, Simphony) and Excel.Knowledge of UAE VAT basics and Abu Dhabi DCT reporting framework.Key CompetenciesAnalytical rigor and attention to detail; independence and professional skepticism.Stakeholder communication (Front Office, F&B, Revenue Mgmt., Cost Control).Data integrity mindset and process discipline.KPIsDSR timeliness & accuracy; exception rates (voids/discounts/rebates) with explanations.Zero unexplained variances in interface reconciliations at month-end.On-time DCT-related schedules with no resubmission due to classification errors.Reduction in recurring root-cause issues (pricing/coding/authorization).Working RelationshipsDaily with Night Audit, Front Office, F&B Managers, Cost