In-Store Technician

PositionThe In-Store Technician is a key player in meticulously restoring and maintaining the exquisite beauty and value of Bvlgari creations. Through expert repairs, precise quality control, and attentive client service, the In-Store Technician ensures each piece entrusted to their care receives the highest level of attention and expertise.Job responsibilitiesExecute High-Quality Repairs & MaintenanceConduct repairs, resizing, cleaning, and maintenance on products, ensuring brand standards and craftsmanship are upheld. This includes diagnosing issues, providing accurate estimates, and completing repairs within established timeframes.Inspect completed repairs for quality check and adherence to brand standards before delivery to clients.Manage Workshop Operations & InventoryMaintain organized inventory of tools, parts, and supplies necessary for repairs and maintenance. Track and report usage of materials.Maintain a clean, organized, and secure workshop environment, adhering to safety protocols and procedures.Work Collaboratively with Store teamWork collaboratively with Client Advisors and CARE Administrator to provide seamless CARE service and ensure client satisfaction.Show interest in discovering new techniques and acquire new skillsStay up to date with industry best practices, new techniques, and advancements in repair and maintenance through training and self-development.ProfileClient-centricAttention to detailsPriority ManagementInterpersonal SavvinessContinuous self-developmentBrand SensitivityRepair techniquesProduct KnowledgeQuality managementInventory managementTech savvy#J-18808-Ljbffr