Implementation Consultant

IntroductionIn this position, individuals are responsible for working with industrial control systems and its network OT (Operational Technology) network. This will involve setup/installation, configuration, and customization of technical solutions, applications, or process designs for the client’s purchased or outsourced technology and business outcome solutions. Individuals in this position are expected to work effectively independently. Implementation Consultants are expected to implement various software solutions for Octave customers following the Smart Services Methodology (SSM) standards and process(es). These software solutions include Industrial alarm management and cyber technology and engineering software applications like Automation Integrity™, ControlWizard™, Cyber Integrity™, PlantState Integrity™.Job Location (Short): Doha, QatarWorkplace Type: OnsiteReq Id: 2719ResponsibilitiesWorks with clients to install and configure Hexagon products both onsite and virtualWorks with clients to execute the project plan – implementing technology, configuring scripts, data collection and processing for the projectProvides technical support to clients whilst implementing and executing projectsConducts training with client on the utilization and administration of Hexagon productsConstructs and provides project documentation for all assigned projects (i.e., Site Completion & Installation Report, functional requirements, design documents, lessons learned, etc.)Tests and troubleshoots functionality of installed systemsIdentifies and documents technical issues to be escalated to product and system integration teamsCoordinates and submits information to Technical Support in a timely manner for projectsMaintains a professional demeanor while interfacing with clientsProvides feedback based on client experiences for product and process improvementsWorks both independent and among teams to solve problems quickly and effectivelyWorks closely with the implementation services team, Technical Support teams, and other relevant team-members to complete installation projects successfullyCompletes project related expense reports and timesheets within a required timeframeAdheres to Integrity work processes, quality standards, and deliverable templatesAdheres to Industrial Control System (ICS) cyber-security best practices and industry standardsMay perform various back-office activities to support and strengthen the services groupMay work on pre-sales activitiesDemonstrates an ability to work independently and problem solve implementation and technology roadblocks quicklyCompletes frequency-determined activity reports (e.g., daily site reports, weekly status updates), per client expectation(s)Performs various back-office activities, such as setting up computers and/or networksImplements policies and best‑practices for client installations, including access management, data mapping and transfer, process documentation, testing and troubleshooting, and client trainingInterfaces with technical-minded employees and project management teams to suggest strategy and efficiency execution plans for implementation servicesThe Engineer must be prepared to visit customer plant locations daily during project execution; while most sites are located in Qatar, travel within the broader region may also be requiredExpertise RequiredExperience in process control and Industrial Control Systems (ICS) equipmentExperience in designing, evaluating, advising and implementing software solutionsExperience in working with and configuring Operating Systems (OS) in a server environmentExperience with basic networking principles (e.g., IP addressing, network components such as routers, switches etc.)Experience in design/create/edit scripts, batch jobs etc.Experience of installation and configuration of Microsoft SQLComfortable in network protocols such as Telnet, FTP(s) and HTTP(s)Comfortable with networking access control (security control)Strong command in Microsoft Office and Power BiEducation / QualificationsBachelor's degree in engineering or STEM‑based technology‑related field (e.g., Instrumentation and control system, Computer Science, Cyber Security, Electrical, Mechanical, Process Technology, etc.) and industry experience7 Years of experience working with Industrial control systems like DCS, ESD, PLC etc.About OctaveOctave provides mission‑critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle — Design, Build, Operate and Protect — where performance, safety, and reliability are non‑negotiable and failure is not an option.Turning complex operational data into actionable intelligence, Octave connects expertise, real‑world conditions and enterprise‑scale insight to improve performance, resilience and incident response where it matters most.Octave has approximately 7,200 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.Why work for OctaveAll in. Always forward. That'