HVAC Senior Service Technician

To ensure the maximum availability of equipment at all times, that all equipment is maintained and serviced in line with Primepower policy and procedure, and provide a first class service to all customers, whether in the Depot or at a customers’ site.Key RelationshipsInternal: Service Admin, Service Manager, Operations Manager and Managing Director (if necessary)External: Clients / customers, Site Project Managers (if necessary)AccountabilitiesComply with Primepower servicing schedules and proceduresEnsure all equipment is prepared for hire in compliance with Primepower ‘Green Card’ procedure.Ensure all work performed reportsEnsure good housekeeping of work areaEffective troubleshooting to minimise downtime and unnecessary repair costs.Duties and ResponsibilitiesComply with Primepower servicing schedules and proceduresEnsure all equipment is prepared for hire in compliance with Primepower ‘Green Card’ procedureEnsure all work performed reports are approved by client (on site) and are legibly producedEnsure immediate response and minimal disruption to client’s requirementsEnsure good housekeeping of work area and service vehicleMaintain a minimum spares level in service vehicle as per proceduresEffective troubleshooting to minimise downtime and unnecessary repair costsCustomer satisfaction externally & internallyCompliance to QHSE & ISO Standards and ProceduresCompliance with 24-hour call – out policyAny other duties considered essential for effective operations and servicePrimepower places a strong emphasis on health, operational safety and environmental protection. It is a requirement and moral obligation of each employee to be actively committed and accountable for compliance to the Primepower Health, Safety & Environmental policies, operating procedures and compliance to local legislationAny other tasks, duties & responsibilities that may be added from time to time as relevant to business requirementsSkillsDesired SkillsAble to work the hours required to enhance the service division operationsIdeally have a recognized qualification in Electrical and/or Mechanical EngineeringBe computer LiterateGood command of English language, spoken and writtenAbility to work in a team environmentAble to work on own initiative and under pressureAble to work to strict timeframes and achieve resultsMust be able to work to written procedures and comply with company policiesDesired BehaviorsDrive for results – a deep seated inner desire to compete against standards of excellence and achieve “step changes” in business resultsTask Completion – reliable, committed to completing tasksResilience – persistent, positive and self-reliantAccountability – drives outcomes by taking personal responsibilityCustomer Focus – understands the importance of customer needs, whether internal or external, focuses on responding to them and develops relationshipsWorking together with others – relates to people, engages and builds relationshipsSpecialized Training/ Knowledge RequiredAble to work long hours in demanding conditions under pressureGood command of English language, spoken and writtenGood Communication skills must be able to complete reports legiblyAbility to read electrical drawingsPossession of driving license essentialPrevious Experience with HVAC and Temperature controls (Carrier/LG/York etc.,) DX Packages UnitsPrevious Experience with HVAC and Temperature controls (Carrier/LG/York etc.,) Air cooled chiller unitsCapable of basic administration and working to written procedureAbility to calculate cooling level based on site conditionsQualificationsCollege Degree in a Mechanical or Electrical field or relevant qualificationsPrevious Experience with York, Carrier and Trane Chillers and DX and Split unitsExperienceMinimum 5 years of experience relevant role or related fieldExperience with HVAC controllers from York, Trane, and Carrier, including training certificates for courses attended in programmingMust hold an official HVAC trade qualification from a recognized organizationPrevious experience with Chiller plant District coolingPrevious experience in the rental industryMust possess experience in repairing piston compressors and screw compressors#J-18808-Ljbffr