HR Operations/Admin Senior Associate -Managed Services

<div><h3>HR Operations/Admin Senior Associate - Managed Services</h3><p>PwC Middle East | Posted Feb 24, 2026 | Full-time | Riyadh Region | Negotiable | Advanced (5-10 yrs)</p><h3>About Us</h3><p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p><h3>Line Of Service Overview</h3><p>Internal Firm Services (IFS) is the trusted foundation of PwC, delivering innovative managed services and operational capabilities that enable our clients’ evolving needs. A career in IFS offers diverse opportunities across Human Capital, Finance, Technology, Clients&Markets, Marketing&Communications, Risk&Quality, Partner Development, Office Management, and Managed Services. We don’t just support the business—we shape it, driving strategies and initiatives that power growth and transformation across PwC Middle East.</p><h3>Business Unit Overview</h3><p>Managed Services is the delivery and execution business within PwC, providing operational solutions for clients. It brings the best of PwC’s advisory capabilities, our technology expertise and our operational delivery to help clients solve complex problems.</p><h3>How You’ll Contribute</h3><p>As an HR Operation/Admin Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. The role is client‑facing and supports the efficient day‑to‑day delivery of HR and administrative services across the employee lifecycle, ensuring accurate execution of HR processes, proper documentation, and compliance with policies and labor regulations.</p><h3>Responsibilities</h3><ul><li>Support the consistent and compliant delivery of HR operational and administrative activities across the employee lifecycle.</li><li>Ensure processes are carried out accurately, consistently, and in compliance with internal policies and local labor laws.</li><li>Maintain updated employee files, HR documents, and HRIS records with high attention to detail.</li><li>Support adherence to labor regulations by ensuring proper documentation, filing, and process accuracy; prepare compliance‑related documentation, assist in audits, and maintain organized records.</li><li>Respond to employee queries and service requests promptly, ensuring effective, customer‑focused support and provide guidance on basic HR processes.</li><li>Update HRIS records accurately, ensuring data quality and consistency; generate basic HR reports and support data verification, documentation tracking, and system maintenance.</li><li>Identify areas for operational improvement, flag inefficiencies, support adoption of standardized procedures, automation initiatives, and enhancements to improve service delivery.</li><li>Maintain accurate HR data across systems and trackers; prepare regular HR dashboards, reports, and analytics summaries to support decision‑making.</li><li>Assist in generating insights from HR metrics and flag trends or anomalies; support the enhancement of reporting tools, templates, and automated dashboards.</li></ul><h3>What You’ll Bring</h3><ul><li>Strong knowledge of HR operations processes (onboarding, offboarding, employee documentation).</li><li>Basic understanding of local labor law requirements relevant to HR transactions.</li><li>Ability to use HRIS platforms and maintain accurate, confidential employee data.</li><li>Professional handling of employee inquiries with strong service orientation.</li><li>Familiarity with HR reporting, basic analytics, and process tracking.</li><li>Capability to follow structured workflows and adhere to standard operating procedures.</li><li>Attention to detail and quality focus.</li><li>Service orientation&empathy.</li><li>Accountability&reliability.</li><li>Collaboration&teamwork.</li><li>Effective communication.</li><li>Problem‑solving mindset.</li><li>Professionalism&confidentiality.</li><li>Language skills: Proficient in written and spoken English; Arabic is a plus.</li><li>Travel: 100% flexibility within KSA for regular travel and overnight stays.</li></ul><h3>Years Of Experience</h3><ul><li>Minimum 4 years in HR Operations or HR Administration.</li><li>Bachelor’s degree in Human Resources, Business Administration, or related field.</li></ul><h3>Soft Skills</h3><ul><li>Attention to detail&quality focus.</li><li>Service orientation&empathy.</li><li>Accountability&reliability.</li><li>Collaboration&teamwork.</li><li>Effective communication.Problem‑solving mindset.</li><li>Professionalism&confidentiality.</li><li>Lang