Houseman

OverviewWho we are Our Hotels We work with some of the most talented and unique individuals in our business who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is after all our people that bring our vision to life. As a member of our Dorchester Collection Family we will support your development by nurturing your personality creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.Treasured by guests. Cherished by employees. Celebrated worldwide.Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA reflected by our core values of Passion Personality Respect Working Together and Creativity.If you need us to do anything to support you during the recruitment process such as adjustments to how you apply alternative formats of information or adjustments to the assessment process itself please email so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about updateReference 2026-6100 HotelThe LanaDivision & DepartmentRooms - HousekeepingJob TitleHousemanContract TypePermanentStatusFull timePosition OverviewWe are not just a collection of hotels but instead a talented community. A family with a shared passion and commitment to unapologetically love and breathe who we are every day. An eclectic grouping who really care about each other and our guests where belonging transcends all else. We do this with a backdrop of extraordinary hotels steeped in history glamour and stories which provide the perfect stage for our people our Legends to live our vision Treasured by Guests Cherished by Employees Celebrated Worldwide.Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA reflected by our core values of Passion Personality Respect Working Together and submitting your application please let us know if you require any special accommodations during the interview process.We care about your career and are known for having the absolute best people in the industry. When you join us as aHouseman you start a unique opportunity to become celebrated as the very best in your field. Youll learn not only from your fellow Legends but also through our award-winning learning academy so that you can achieve the highest standards of craft service and leadership and become a legend in your own story.What youll getAs aHousemanat The Lana Dorchester Collection Dubai here are just some of the great benefits you will receive:Competitive Salary PackageWorld-class Development OpportunitiesComplimentary stays with breakfast included in our sister Dorchester Collection hotels.50% off at bars and restaurants within all of our sister Dorchester Collection hotelsMeals on DutyPrivate Medical InsuranceLife InsuranceFlight AllowanceShared Company AccommodationCompany provided transportation to and from workUniform provided by the Company with complimentary laundryService ChargeWhat youll doYoull love what you do and take pride in delighting our guests:You will be responsible for sorting and counting soiled linen tagging and dispatching to the laundry to ensure our guests receive nothing but the best experience.You will be responsible for delivering guest request items placing and removing special requests such as extra beds baby cots special pillows and other requests to ensure our guests receive nothing but the best experience.You will count clean linen and deliver to allocated location on floors.Provide assistance for laundry uniform room and floors as required.Provide assistance on the floors as necessary for stripping rooms linen delivering items to rooms cleaning areas placing linen etc.Ensure that all calls and requests are actioned and completed as per standards.Issue the clean F&B linen and update tracking of any shortages damaged etc.Liaise with the pool gym and spa teams to issue their clean linen and collect dirty for the outside laundry.Ensure all paperwork is up to date and monthly reports are prepared for all linen sent out.Complete inventories of linen housekeeping amenities guest request items uniforms chemicals OSE items and update on any shortages damaged and stained linen and order supplies as necessary.Highlight any deficits in linen not returned from the laundry and any stained or discard