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Housekeeping Supervisor Female -Al Barari
Reap HR Consultancy
Dubai, UAEAED 2,500-5,000/moToday
UAEHospitality & TourismFull Time
Skills Required
ExcelCommunicationLeadershipCustomer ServiceSafety
Job Description
Job TitleUAE Housekeeping Supervisor (Female only)LocationAl Barari, Dubai, UAERecruitment CompanyREAP HR & RECRUITMENT SERVICESJob TypeFull TimeStart DateImmediate JoinerWe are seeking a very strong experienced and pleasant personality who is hygienic to serve as a Housekeeping Supervisor for one of our top Real Estate Luxury Villa clients in Al Barari. This role involves supervising housekeeping staff, ensuring cleanliness and hygiene standards are maintained across the facility, and providing excellent customer service to guests. The Housekeeping Supervisor works closely with the Housekeeping Manager to ensure daily operational needs are met and the cleanliness of guest rooms, public areas, and back-of-house spaces meets high standards.Key ResponsibilitiesSupervise Housekeeping StaffLead, supervise, and motivate the housekeeping team to ensure consistent delivery of high‑quality cleaning services.Assign daily tasks to housekeeping staff ensuring cleanliness and time‑management standards are met.Monitor staff performance, ensuring adherence to policies and standards, and providing ongoing feedback and coaching.Provide hands‑on support to staff in executing daily duties ensuring all work is performed according to company standards.Quality Control and InspectionsConduct room inspections ensuring that all areas are thoroughly cleaned, sanitized and maintained.Check guest rooms and public areas regularly to ensure cleaning standards are met and exceeded.Report any maintenance or repair needs to the maintenance department and follow up to ensure timely resolutions.Ensure guest preferences and special requests are addressed and implemented.Inventory and Supplies ManagementMonitor inventory levels of cleaning supplies, linens, guest amenities and equipment.Maintain proper stock levels and assist in ordering supplies to ensure the department operates efficiently.Ensure proper usage and storage of cleaning chemicals and materials, adhering to safety and environmental regulations.Manage distribution of linen, towels and amenities to ensure adequate stock in guest rooms and other areas.Guest SatisfactionAddress guest complaints and concerns promptly and professionally, ensuring satisfaction is achieved.Ensure that any guest‑specific requests (e.g., extra towels, bedding, special cleaning preferences) are met promptly.Maintain a high level of guest service by consistently ensuring a clean, welcoming and safe environment.Training and DevelopmentProvide ongoing training to housekeeping staff on cleaning techniques, safety protocols and proper equipment use.Ensure new staff members are properly oriented and trained on department standards and expectations.Foster a positive and productive work environment by promoting teamwork, trust and effective communication.Health Safety and Hygiene ComplianceEnsure that the housekeeping team complies with all health, safety and hygiene regulations and standards.Monitor staff adherence to the proper handling of cleaning chemicals and materials according to safety guidelines.Regularly inspect the use of cleaning tools and equipment to ensure they are in good working condition and comply with safety standards.Administrative ResponsibilitiesKeep accurate records of cleaning schedules, inventories and maintenance requests.Assist in preparing reports on staff performance, room status, inventory levels and other relevant data.Work with the Housekeeping Manager to ensure efficient scheduling and staff coverage to meet operational needs.Coordinate with other departments to ensure smooth communication and efficient operations.Team Leadership and MotivationLead by example, promoting a positive and productive environment.Inspire team members to achieve departmental goals while maintaining high standards of performance.Foster open communication among the team and resolve any workplace conflicts effectively.Qualifications and RequirementsHigh school diploma or equivalent required. A degree in Hospitality Management or related field is preferred.Proven experience in a housekeeping or supervisory role in a hotel, resort or similar setting (3 years preferred).Strong knowledge of cleaning procedures, chemicals, equipment and materials.Excellent leadership skills with the ability to manage and motivate a team.Exceptional attention to detail and organizational skills.Strong communication skills and ability to interact effectively with staff and guests.Ability to work in a fast‑paced environment while managing multiple tasks.Proficiency in using housekeeping software, spreadsheets and other relevant tools.Ability to lift and carry cleaning supplies, linens and equipment.Knowledge of health, safety and hygiene standards and regulations.Specific RolesOversee the daily management of the villa, including housekeeping, maintenance and garden care.Coordinate and supervise household staff to ensure efficient service and operations.Manage schedules for staff and plan for events or gatherings hosted at the villa
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