Hostess

An opportunity has arisen for a Hostess for our client in Abu Dhabi for a restaurant & lounge The main duties and responsibilities of this role are: Main Duties Maintain and make daily entries in our reservation system to coordinate shifts and communicate accordingly with managementTake manage and handle reservations and all related requestsBe thorough about the knowledge about the operations services offered operating hours and all the food and beverageBe the pro of the seating strategy and in charge of the operational flow at the restaurant. You decide which guest is going to be assigned to which table based on your professional judgmentGreet and assist guests in a positive welcoming and professional mannerAnticipate the guests needs and respond appropriately with a sense of urgencyAlways be aware of guest preferences and assist in compiling guest history to offer a unique and personalized service at all timesMaintain a proactive approach to solve any guest questions or challengesReceive records and make any necessary arrangements for reservations and special functions in the restaurantAccurately handle paperwork stock and tidy the host standDo daily reports guest satisfaction track by the end of the day About You 2 years of experience in a similar role. Previous customer service or hospitality experience is preferredA positive attitude and a welcoming smileCharming and outgoing personality with excellent manners communication and organizational skillsAbility to multitask and time-manage in a very fast-paced environment focus attention on any kind of guest need always remain calm and kindComputer skills with a strong knowledge of MS Office and reservation systems like 7 RoomsAvailable immediately to join What the client offers Flexible working environmentTraining and developmentPositive working environment Key Skills Restaurant Experience,OpenTable,Food Service,Customer Service,Hospitality Experience,Basic Math,Guest Relations Experience,Host/Hostess Experience,Guest Services,Cash Handling,Phone Etiquette,Writing Skills Employment Type : Full Time Experience: years Vacancy: 1