Hostess Premier Lounge

We are seeking a friendly and professional Hostess to join our team. As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.Greet guests warmly and seat them according to the restaurant's floor plan.Ensure guest satisfaction by anticipating needs and responding promptly.Address guest concerns and complaints ensuring satisfaction.Conduct regular table visits to monitor guest satisfaction.Handle reservations and cancellations following department standards.Communicate any changes to reservations or cancellations to management.Preassign tables and ensure special requests are addressed.Maintain a clean and organized hostess stand and dining area.Ensure tables are properly set and ready for service.Monitor the cleanliness and working condition of equipment and supplies.Assist staff as needed to ensure smooth restaurant operations.Collaborate with restaurant staff to provide optimum service.Promote a cooperative and productive working climate.Be flexible and rotate within different F&B outlets as required.Assist with cashiering procedures and balance transactions.Participate in training and other duties as assigned by management.Strong communication and customer service skills.Ability to handle high-volume periods and anticipate guest needs.Detail-oriented with a focus on cleanliness and organization.Previous experience in a restaurant or hospitality setting is a plus.QualificationsExcellent communication and interpersonal skillsStrong multitasking ability and attention to detailProfessional appearance and positive attitudeBasic computer skills and familiarity with reservation systemsKnowledge of restaurant operations and service standardsHigh school diploma or equivalentPrevious experience in hospitality or customer service preferredFood safety certification is a plusAbility to work flexible hours including evenings, weekends and holidaysFluency in English; additional language skills are a plusRemote WorkNoEmployment TypeFulltime#J-18808-Ljbffr