Home Healthcare Store Coordinator

<div><h3>Overview</h3><p>Leads and oversees all home healthcare medical supplies stores to ensure continuous, safe, and cost-effective availability of medical consumables, basic medications, IV solutions, vaccines, and related materials for home care services.</p><p>Manages storekeepers, inventory systems, cold chain, and coordination with Dallah Health shared services and central stores. Ensures that all supply-chain practices comply with Dallah policies, CBAHI/JCI standards, and regulatory requirements, supporting uninterrupted operations for nurses, physicians, and allied health professionals.</p><h3>Responsibilities</h3><ul><li><b>Operational Leadership&Supervision</b><ul><li>Supervises day-to-day operations of all home healthcare stores across branches and shifts.</li><li>Allocates duties and schedules for storekeepers to ensure proper coverage (morning/evening).</li><li>Monitors adherence to policies, procedures, and standard work for receiving, storage, issuing, and documentation.</li><li>Conducts regular walkthroughs of stores to check organization, cleanliness, safety, and compliance.</li></ul></li><li><b>Inventory Management&Stock Optimization</b><ul><li>Sets and reviews par levels and reorder points for all key items in coordination with Nursing, Supply Chain, and Finance.</li><li>Reviews consumption trends, stock movements, and variances to reduce stock-outs, overstock, wastage, and expired items.</li><li>Approves and consolidates store requisitions to Dallah Central Store and follows up on pending deliveries.</li><li>Oversees monthly, quarterly, and annual physical inventory counts and reconciliations with the inventory system.</li><li>Identifies slow-moving and near-expiry items and implements redistribution or usage plans with clinical teams.</li></ul></li><li><b>Receiving, Storage&Cold Chain Oversight</b><ul><li>Ensures all incoming supplies from Dallah Central Store and approved vendors are checked (codes, quantities, batch numbers, expiry dates, integrity).</li><li>Ensures proper storage conditions are maintained for all items based on type, safety, and infection prevention requirements.</li><li>Oversees cold chain management for vaccines and other temperature-sensitive items, including:<ul><li>Temperature monitoring and documentation.</li><li>Escalation and corrective action for any excursions.</li><li>Implementation of backup and contingency plans.</li></ul></li><li>Ensures FEFO/FIFO stock rotation is consistently applied in all stores.</li></ul></li><li><b>Issuing, Kits&Support to Clinical Operations</b><ul><li>Designs and standardizes issue processes and request forms (manual/electronic) for all clinical teams.</li><li>Oversees preparation and periodic review of standard kits/bags (e.g., wound care, IV therapy, lab kits, procedure-specific packs).</li><li>Ensures traceability of patient-specific supplies and high-cost items when required.</li><li>Coordinates closely with Head Nurses, Charge Nurses, and other disciplines to anticipate demand (e.g., vaccination campaigns, new programs, seasonal peaks).</li></ul></li><li><b>Trials, New Items&Coordination with Dallah Health Shared Services</b><ul><li>Manages trial requests for new items, devices, or kits in coordination with Nursing Director, Supply Chain, and Procurement.</li><li>Collects feedback from clinical teams on trial items and prepares summary reports with recommendations.</li><li>Ensures item master data (codes, descriptions, pack sizes) is aligned with Dallah Health shared services and kept updated.</li><li>Participates in vendor and product evaluation processes as requested by management.</li></ul></li><li><b>Quality, Safety, and Regulatory Compliance</b><ul><li>Ensures all store processes comply with Dallah Home Healthcare policies, CBAHI/JCI standards, MOH and other regulatory requirements.</li><li>Develops, updates, and implements SOPs for supplies management, including temperature excursions, product recalls, and incident handling.</li><li>Leads internal audits of stores and coordinates responses to external audits/inspections.</li><li>Ensures proper documentation and traceability for vaccines, critical supplies, and recalled products.</li><li>Tracks and reports non-compliances, near misses, and incidents; leads or supports corrective and preventive actions.</li></ul></li><li><b>Data, Systems&Reporting</b><ul><li>Oversees accurate and timely data entry in inventory management systems and related tools (ERPs, Excel trackers, etc.).</li><li>Generates regular reports on:<ul><li>Stock status and critical items.</li><li>Near-expiry and wastage.</li><li>Consumption and cost trends per branch/service line.</li></ul></li><li>Provides data for budgeting, forecasting, and cost-control initiatives.</li><li>Ensures standardized documentation across all stores and that records are available for review at any time.</li></ul></li><li><b>Team Development&Competency Management</b><ul><li>Identifies training needs of storekeepers and develo