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Helpdesk Executive

EXPRESS INFRASTRUCTURE PVT LTD

Chennai, India₹18,000–₹50,000/moAED 792-2.2K/moToday
IndiaExecutiveFull Time

Skills Required

Jira

Job Description

Key Responsibilities Technical Support: Offer Tier 1 support, diagnosing and troubleshooting software and hardware issues. Ticket Management: Receive, log, track, and manage customer queries using ticketing systems (e.g., Jira, ServiceNow). Customer Interaction: Respond to user queries in a timely a