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Helpdesk Analyst: First-Time Fix & ITIL-Savvy Support
OpSec Security
Riyadh, Saudi ArabiaAED 6,000-15,000/mo≈ SAR 6.1K-15.3K/moYesterday
Saudi ArabiaIT & TechnologyFull Time
Job Description
A leading security company in Saudi Arabia seeks a Help Desk professional to provide 1st line support. Responsibilities include managing requests, incidents, and complaints, while ensuring compliance with service levels. Candidates should hold a Bachelor's in IT or related fields and have 3+ years of experience. Knowledge of ITIL practices is preferred. The position offers health benefits and the opportunity to work in modern offices.#J-18808-Ljbffr
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