Head of Multi-Channel Customer Service & Experience

A prominent financial institution in Doha seeks an Assistant Manager to oversee the development and integration of customer service delivery channels. This role involves creating KPIs, managing customer service staff, and ensuring compliance with regulatory standards. Candidates should have at least 4 years of relevant experience in a banking environment, strong analytical and communication skills, and a customer-oriented mindset. This opportunity offers a dynamic work environment dedicated to delivering exceptional customer service.#J-18808-Ljbffr