Head of E-Commerce & Omnichannel

OverviewOur client is a regional retail group operating across physical stores, marketplaces, and direct-to-consumer channels. The business views digital commerce as a core growth engine and is investing heavily in platforms and customer experience.ResponsibilitiesThe Head of E-Commerce & Omnichannel will own the digital revenue stream across all online channels.This role will oversee platform performance, customer acquisition, conversion optimisation, and digital merchandising.A key mandate will be integrating online and offline experiences to create a seamless omnichannel journey.The role will manage cross-functional teams across marketing, technology, and operations.This position will also lead partnerships with marketplaces, payment providers, and logistics partners.Profitability, scalability, and data-driven decision-making will be central to the role's success.Candidate ProfileCandidates must have senior experience in e-commerce or digital commerce within retail or consumer environments.Strong understanding of digital funnels, UX, performance marketing, and analytics is essential.Experience scaling e-commerce in the UAE or regional markets is highly preferred.The ideal candidate combines commercial ownership with digital execution capability.Leadership experience managing multidisciplinary teams is required.A customer-centric mindset and strong stakeholder management skills are critical.#J-18808-Ljbffr