Head of Data Application Support

A leading bank in Riyadh is seeking a dedicated professional to develop and implement quality standards to enhance BTD services. Responsibilities include managing support teams, providing second-level application support, monitoring user requests, and participating in application testing. The ideal candidate will ensure effective operations and compliance with relevant standards while contributing to continuous process improvement. Strong analytical skills are essential for identifying trends and enhancing system efficiency. Training of end-users to achieve service-level agreement compliance is expected.#J-18808-Ljbffr