Head of Customer Service & Omnichannel Delivery

A leading bank in Qatar is seeking an Assistant Manager for Customer Service to oversee the development and integration of service delivery channels. The role involves creating KPIs, training staff, and ensuring adherence to branding and compliance guidelines. Candidates should have a relevant degree, at least 4 years of experience in a banking environment, and strong communication skills in both English and Arabic. This position is vital to enhance customer satisfaction and operational efficiency.#J-18808-Ljbffr