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Head of Customer Experience & Growth

Lucidya

Riyadh, Saudi ArabiaAED 18,000-50,000/moSAR 18.4K-51.0K/moToday
Saudi ArabiaSales & MarketingFull Time

Skills Required

ExcelCrmLeadership

Job Description

A leading B2B SaaS company in Riyadh is looking for a Director of Customer Experience. This strategic leadership role is pivotal for defining and executing initiatives that enhance the customer journey and drive retention. The ideal candidate has 8-10+ years in customer-facing roles, a bachelor's degree in Business Administration or Marketing, and experience with CRM tools. Responsibilities include optimizing customer journeys, leading a high-performing team, and fostering a customer-centric culture. Competitive salary and excellent benefits offered.#J-18808-Ljbffr