Head of Cargo Business Insights

The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world’s largest global air cargo carrier, Qatar Airways is leading this change. To support our vision, we are looking for talents – the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Cargo’s Business Insights team in Doha as the Head of Cargo Business insightsAbout the roleIn this role, you will be responsible for leading the development, planning and implementation of data strategy by providing analytics and governance to maximize revenue and profit generation across the regions and ensure achievement of budget targets. You will manage a central team which provides insightful analytics to key stakeholders across all regions covering commercial, operations and revenue management to ensure data driven decisions are made to achieve business objectives.As part of your role, your additional responsibilities will include the following:StrategicDefine and execute the Cargo Business Insights strategy aligned with the overall Cargo and Corporate Planning strategyAct as the senior commercial insights partner to Cargo leadership, providing fact based recommendations on revenue performance, market dynamics, and strategic initiativesBusiness InsightsOversee the analysis of cargo revenue, yield, volume, capacity, load factors, customer segments, and product performance at network, regional, POS, and route levelsLead competitive and market intelligence, including market share, pricing dynamics, trade flows, macro economic and geo political impacts on air cargoEnsure insights are clearly communicated to senior management through executive ready dashboards, reports, and presentationsProvide insights to Chief Cargo Officer and VP Corporate Planning and BI on daily basis on commercial performance of the airline highlighting challenges and opportunities by looking at both flown and forward dataForecasting, Budgeting and PlanningOwn and govern the cargo revenue forecasting framework, ensuring accuracy, transparency, and timely updatesLead the analytical input into the annual budget and long term planning cycles, including scenario analysis and risk/opportunity identificationPartner closely with Revenue Management, Network Planning, Sales, and Finance to align assumptions and outcomesStakeholder Management & CommunicationTranslate complex analysis into clear, concise commercial narratives tailored to different audiencesLead executive forums, commercial reviews, and strategic decision making processes with robust insightsTeam Leadership & Capability BuildingLead, develop, and inspire a global team of Business Insights managers, analysts, and specialistsBe part of an extraordinary storyYour skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.Together, everything is possibleQualificationAbout youBachelor’s degree with minimum of 10 years of job-related experience, preferably within the cargo airline or freight forwarded environmentStrong understanding of airline cargo economics, commercial KPIs, how they are linked to each other and how they affect the performance of the airlineAbility to design and interpret complex analytical models, using tools such as Python, R, SQL, and BI platforms (Power BI, Tableau, Qlik). This includes forecasting, demand modeling, pricing elasticity analysis, and network performance modeling.Proficiency in analyzing global cargo trends, trade lane performance, macroeconomic indicators, and competitor capacity trends using tools such as Seabury, WorldACD, and IATA data—translating these into predictive models and actionable insights for strategic decisions.High level knowledge of cargo operations & supply chain processesStrong stakeholder influence (C suite & Commercial leadership teams)Excellent spoken and written English skillsAbility to perform effectively in high pressure, fast paced environmentStrategic thinker with strong analytical capability.Strong problem solving abilities with a solution focused mindsetHighly motivated and committed t