Hausa and English Speaking Partner Relations Manager

We are looking for a passionate and energetic Partner Relations Manager to cultivate and maintain strong relationships with our Partners. This role involves strategising to grow and leverage partnerships that enhance the company’s product offerings and market presence.Key ResponsibilitiesDevelop and implement Partner retention strategies as per the Company’s overall strategy to enhance loyalty and maximise lifetime valueAct as the main contact for Partners, fostering strong relationships through personalised supportMonitor Partners’ satisfaction, gather and utilise relevant feedback to improve experiences and tailor initiatives accordinglyAnalyse Partners 'behavior to uncover opportunities for upselling and customisation of products and servicesStay up to date on Company’s products and marketing promotions and communicate them effectively to PartnersCommunicate ideas and suggestions for platform improvements to the Business Development teamsStay informed about industry trends, competitive landscape and best practices in Partner retention, continuously seeking opportunities to improve the Company’s retention effortsUndertake any other relevant task as assignedMain requirementsDegree in a business-related fieldExperience in a similar position will be considered an advantageFluent Hausa speaker with excellent oral and written skills in English. Knowledge of Igbo and Yoruba will be considered an advantage.Ability to build and maintain excellent business relationshipsStrong interpersonal and communication skillsTarget-oriented and resourcefulAbility to work autonomously and under pressureSpending significant time travelling abroad- if requiredValid work permitBenefit fromIntellectually stimulating work environmentContinuous personal development and international training opportunitiesThe Hiring Experience: What Awaits YouLet’s Connect – Intro Chat with Talent AcquisitionDeep Dive – First Interview with Your Future TeamBring It to Life – Role-Specific Take-Home TaskAll applications will be treated with strict confidentiality!#J-18808-Ljbffr