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Guest Relations Manager
AccorHotel
Ras Al Khaimah, UAEAED 8,000-20,000/moToday
UAEHospitality & TourismFull Time
Skills Required
ExcelErpCommunicationLeadership
Job Description
VIP Services: Manage VIP arrivals departures and special requests.Guest Interaction: Address guest concerns and resolve issues promptly.Team Leadership: Supervise and train guest relations team members.Reporting: Monitor guest satisfaction scores and feedback trends.Brand Standards: Ensure service delivery aligns with brand expectations.QualificationsDegree in Hospitality Management or related field.Minimum 3 years in guest relations or front office management.Excellent interpersonal and communication skills.Proficiency in hospitality software systems.What awaits you...The opportunity to join an international and innovative and fast-growing group committed not only to building new hotels but to creating a global brand.The ability to challenge the norm and work in an environment that is both creative and rewarding.Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.A competitive package and plenty of development opportunities.Remote WorkNoEmployment TypeFull-time#J-18808-Ljbffr
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