Guest Relation Officer

We are hiring a Guest Relations Officer who will be responsible for welcoming guests, ensuring a positive experience, and providing excellent customer service throughout their stay or visit.Key ResponsibilitiesWelcome and assist guests in a professional and friendly mannerHandle guest inquiries, requests, and complaints efficientlyEnsure guest satisfaction and maintain high service standardsCoordinate with different departments to fulfill guest needsManage check-in/check-out or visitor registration (if applicable)Provide information about services, facilities, and policiesMonitor guest feedback and report issues when necessaryMaintain a professional and presentable front office areaCANDIDATE CAN SEND THEIR CV TO: Email: hr.aljamal.travelandtourism@gmail.com#J-18808-Ljbffr