Guest Experience Officer, Front Office

Close Inclusive Collection Job Postings Notification"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.The alluringly modern Hyatt Regency Oryx Doha is conveniently located close toHamad International Airportand just a few minutes away from theheart of the city, the palm-fringed Corniche,National Museum of Qatarand Doha’s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience forbusiness and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized.About the role:We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, who have a passion for outstanding customer-tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service and create seamless, intuitive, signature experience making our guests’ stay free from stress and filled with success.As Guest Service Officer – Front Office you will be creating a welcoming experience for our guests through helpful and exceptional service: greeting the guests when they arrive at the hotel, assisting them with the registration, processing payments and responding to the guests’ inquiries. In this position you will be proactively resolving service-related concerns and providing appropriate follow up. This highly visible role gives opportunity for casual conversation and has a direct impact on creating signature experience.QualificationsWhat we are looking for:Relevant degree or diploma in Hospitality or Tourism managementExceptional interpersonal skills showing care and the ability to connect and care for our guestsInternational experience in luxury hotel brands demonstrating adaptability to a range of cultures and environmentsDesire to constantly learn and ambition to growAbility to work under pressureWhat we are offering:Competitive tax free salary and benefitsOpportunities for career growth within the global companyHyatt Regency Hill Country Resort and Spa | San Antonio , TX , USOur family is always growing. Want to be in the know?#J-18808-Ljbffr