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Guest Experience Complaint Strategist

Qiddiya | القدية

Riyadh, Saudi ArabiaSAR 12,500-16,667/moToday
Saudi ArabiaFinance & AccountingFull Time

Skills Required

Customer Service

Job Description

A leading investment company in Saudi Arabia is looking for a Senior Specialist in Complaint Management. This role involves executing complaint workflows, ensuring timely logging and resolution, and collaborating with multiple stakeholders to enhance guest experience. Candidates should hold a relevant Bachelor's degree and possess over 3 years of experience in customer service or complaint handling, complemented by strong analytical and documentation skills. A comprehensive benefits package is also offered.#J-18808-Ljbffr