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Group Manager - Transactional Quality (Process Excellence/Six Sigma) - Hyderabad
WNS
Hyderabad, India₹25,000–₹80,000/mo≈ AED 1.1K-3.5K/moToday
IndiaManagerFull Time
Job Description
Ø Adherence of Quality SLA’s and contractual agreements with internal & External stakeholders Ø Personally monitoring assigned accounts, meeting the client SLA’s for the assigned accounts and ensuring client satisfaction, on a day-to-day basis. Ø Each of his team members reporting to him achieves his targeted objectives with respect to Customer Delight and Service...
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