Ground Staff Customer Service

We are seeking friendly professional and customer-focused Ground Staff to join our aviation support team. The ideal candidate will assist passengers with inquiries and ensure a smooth and efficient airport experience for all travelers.Key ResponsibilitiesWelcome and assist passengers at check-in counters and boarding gatesHandle passenger queries, complaints and provide timely solutionsCoordinate with airline and airport staff to ensure smooth operationsAssist with boarding, baggage handling and passenger guidanceMaintain a professional and courteous attitude at all timesEnsure compliance with airport security and safety regulationsPrepare and maintain required passenger and operational documentationRequirementsPrevious experience in customer service or airport operations is an advantage but not mandatoryFreshers are welcome to applyExcellent communication and interpersonal skillsPolite, professional and customer-orientedAbility to work in shifts including weekends and holidaysTeam player with a positive attitudeHow to ApplyInterested candidates should kindly send their resume directly to the HR Recruitment Manager via WhatsApp for a quick review.Please note: Only submitted applications will be considered for shortlisting.#J-18808-Ljbffr